Kloud POS Solution
Businesses in your sector
Kpos was founded on the belief all businesses, regardless of their size can leverage the power of cloud technology to streamline business operations. Our award-winning systems have been affording hospitality businesses increased profitability, reduced costs and peace of mind since start-up in 2011.
We serve over 50 industries, with a history of success serving the hospitality sector. Our customers range from independent café s and bars, to multi-site restaurants and hotel franchises, up to national stadiums with 100+ systems. Our comprehensive Athena software is engineered to meet the demands of the service industry, improving service speeds and the customer experience.
Our system is so intuitive that a staff member can be fully trained in 15 minutes or less. You need to control your business without compromising your quality or speed of service. Our system delivers fast-close tender keys, rapid reordering functions and quick tab-to-table order transfers. Our system will ensure every item is sold for the correct price. Your staff will stop charging the wrong price (and/or stop guessing), and you can change those prices easily. Staff members can quickly switch between orders and can even be prompted to upsell and cross sell with the inclusion of popup notes.
Users report a 30% speed increase 10% savings for reduction in human error Staff are trained in 15 minutes.
Advanced table plan
Our advanced table management system is completely customizable to your floor plan to ensure better customer service and staff productivity. Even if tables or chairs need to be moved around from night to night, changes can be made to the floor plan instantaneously using the drag and drop functionality, easing the job for hosts, servers, and managers and allowing them to focus on what matters most - the customers.
You can even split and transfer the bill between tables. Reservations can quickly be allocated to ensure no double bookings, and the number of covers and bill amount per table can be easily recorded for reporting purposes. Our system can even integrate with your website’ s booking system and mobile booking apps.
Track the number of covers and time-at-table.
Synchronizes in real-time amongst all your devices and tablets.
Easily split and merge bills in seconds.
Report on revenue per table
Cloud technology is providing hospitality business owners with more flexibility. The rise of mobile working means you can access your data anytime, anywhere or on any device, allowing you to run your business from your back pocket!
Cloud technology is the perfect partner for a growing business affording you unlimited scalability and protection for your data. The cloud also eliminates costly software upgrades and means your system will automatically be updated with every release. You’ll always have the most up to date software, without the additional price tag.
You’re no longer chained to the system. Work between locations, from home or on vacation!
Whether you have 1 or 100 systems, control all business data from your back office interface.
Whether you have 1 or 100 systems, control all business data from your back office interface.
Even if your hardware is corrupted or stolen, your data is safe in the cloud
Using a combination of kitchen/bar printers and handheld ordering tablets speeds up service and increases staff productivity. Save your staff from wasting time going back and forth to a stationary terminal. Improve your operation with tableside order taking to more accurately record orders and seat numbers, and manage functions such as stock takes on the go.
Staff can also explain menu items and promotions at the table with mobile access to specials and ingredients, enabling them to instantly answer customer enquiries. This will instantly boost customer satisfaction and allow staff to upsell and cross-sell in the moment, rather than wasting that time running back and forth to the kitchen or bar.
You can access your entire system securely on any device, from anywhere in the world to monitor security, access accounting information, change pricing or run any kind of report. Just type in your username and password into the online portal on your phone, tablet, PC or Mac and you can check how your business is performing, whether you’re on vacation or out of the office.
Access and create customizable dashboards to get an instant overview of your entire business and receive real time product, sales and employee information on any device. Dashboard options include profitability, revenue, staff or product analysis by individual location, staff or the whole business. Create custom dashboards to show the most important KPIs for your business.
Stock takes can be performed in minutes rather than hours with the inbuilt stock control module any stock variances can be instantly highlighted with intelligent reporting. For example, if you use you multiple ingredients to create dishes or various liquors to mix cocktails, the system will work out how much of the pound of beef or bottle of vodka you should have remaining. Automated stock alerts via email can be setup on products to warn you when you’ re running low on stock to ensure that fast-selling items never run out of stock, but also to ensure that cashflow tied up in stock is kept to the absolute minimum. The system will even intelligently compile purchase orders for your suppliers with all required stock, saving you hours of paperwork. If your business has multiple locations the system can give you insights into stock levels per location and drastically reduce the hassle of moving stock between locations.
Our systems drastically cut down on shrinkage (the inventory that disappears due to theft), waste and misuse by employees.
A detailed record of all transactions on the system is logged. Not only can staff be given the option to sign in with pin codes or swipe cards, but they can also be allocated permissions and access rights to limit certain actions such as refunds, no-sales, voids and discounts.
Run powerful sales reports from anywhere, on any device to help you cut operational costs and highlight areas to increase profit margins and grow the business. Detailed sales reports make it much easier for you to keep the right stock on hand, and by using historical data you can better forecast your future needs.
Detailed sales data by item allows you to quickly validate actual stock against expected inventory levels, allowing you to pinpoint potential areas of waste and/or theft. Also, clear inventory information helps make purchasing requirements more accurate – not based on past experience or estimates.
By reviewing detailed sales reports, you can focus on selling higher margin items and boost the sales of items by promoting them, in addition to any under-performing products. One example is to use the various employee reports to identify your top selling staff in order to pick up their best-selling practices. You can then roll out to the rest of the team.
Accurate End of Day
At any point our system can tell you how many of a particular product you have sold that hour, day, week or month, and exactly how much money you have in your cash drawer. A simple report can be run from any till point, home or head office and will summarize takings by both individual till point, till group or location.
The end of day will effortlessly differentiate between wet and dry categories and tender types to aid reporting and accounting, and the system even offers a ‘ blind end of day’ function to further reduce chances of fraud and shrinkage.
The inbuilt accounting module will not only automatically run your quarterly and end of year tax returns but also calculate your profit, loss and operating margin in real time, daily, weekly, monthly, yearly or over a custom time frame.
Another great feature is the clocking in/out function that not only logs the exact hours each member of staff works, but also calculates their gross pay.
Kpos is also fully integrated with the leading accounting packages, including Sage and Xero. All sales, stock and product data automatically synchronizes, saving you time and improving accuracy.
Easily add, edit and remove products from any location and device. New dishes, drinks or any price changes can be made in seconds, all from your desktop, tablet or mobile device. For instance, multiple choice popup notes can be added to specific products that require different cooking instructions and can prompt staff to enter the customer’ s choice.
The built-in Customer Relationship Management (CRM) system will automatically record all of your customer data to use for future marketing and loyalty purposes (existing customer information can even be imported into the system). Using predefined and customized reports, you can analyze customer behavior to help increase repeat business and customer satisfaction.
Loyalty cards can be issued for customers to earn points, redeem special offers or membership discounts. Customers can even be allocated tabs or credit to encourage repeat business. You will also have the ability to schedule promotions according to day of the week and hour of the day to attract more customers, increase sales with repeated visits, build customer loyalty and improve customer satisfaction.
We can also connect to your existing third party loyalty systems, such as Mailchimp, to give you the ability to create marketing lists to mail shot your entire customer base with special offers or even information to boost revenue.
What’ s more, our system has a revolutionary feature which emails customers their receipt and then asks them to rate your level of service after a sale. This gives you an indication of where your strengths and weaknesses are in relation to customer service and lets you know you current customer satisfaction rating. This allows you to highlight happy customers to get them to review you online and at TripAdvisor, boosting repeat business.
The Kpos AppStore allows you to create a bespoke EPOS experience, tailored to meet your specific retail needs. You will find a vast collection of apps to extend the functionality of your EPOS system to streamline processes and scale your business. Most are offered entirely free of charge. You will find apps created by our in-house software developers as well as third-party certified developers. Some apps are standalone and extend the functionality of the system for all aspects of your business, such as customer loyalty, accounting, payroll, stock control and reporting. Additionally, the AppStore includes many integrations with web services you already use, including Zapper mobile payments, Caterbook hotel PMS, Appointed online booking, Wordpress, Zapier and Mailchimp.
We are adding new apps every month; this coupled with our constant platform updates means you always stay one step ahead of the competition.
There is no need to check figures against end of day reports as reconciliation is fully automated.
Access transaction information online and have a detailed overview of your sales.
Automatic settlement allows you to monitor every transaction.
Ensure payments are processed quickly to improve customer experience and to make sure you don’t keep customers waiting.
There’s no chance of mistakes as the terminal communicates with your Epos Now system and knows the exact amount every time.
This revolutionary service allows you to print, split or close a bill directly from the card machine. Epos Now communicates directly with the card machine, preventing staff running back and forth from table to till. Full till receipts print directly from the card machine.